Privacy Policy


Rustins Limited General Privacy Notice 

This Policy is effective 25 May 2018. No part of this Policy has retroactive effect. 

Rustin Limited (the “Company,” “we,” “us”) may collect and use personal information about our customers, suppliers, website visitors and members of the public (“you”) interested in our products and us. This Notice sets out how we collect, use and protect your personal information and your rights in relation to your information. 

Personal Information We Use
We hold or will collect personal information about you from a variety of sources including information 

• you give us by post, telephone, fax or email communication; 

• you give us on our website; 

• we have in our enterprise software system such as customer and supplier information; 

• from you entering into an agreement with us. 


The Information We May Collect From You 
The categories of personal information that we may collect from you include: 

• personal details such as your name; 

• your contact details such as your address, phone number and email address; 

• billing details in order for us to pay you or collect payment from you. 

We do not collect “sensitive information” from you.

We do not use cookies when you visit our website. 


How We Will Use Your Personal Information 
The ways we use your information include: 

• communicating with you; 

• performing contracts and business transactions we have with you; 

• paying you for goods and services we agree to purchase from you; 

• pursuing our legitimate interests as expected as part of running our business. 


Legal Basis For Using Your Personal Information 
The legal reasons for using your personal information are: 

• to fulfil our contractual obligations to you; 

• to perform our legitimate interests to run the Company. 


Information Sharing 
We may share information with: 

• third party contractors who perform services for us including the management and maintenance of our information systems. 


Security and Storage 
We have measures in place to protect the security of your information. When we share your information with a third party we will make sure that they also have measures in place to protect the security of your information. 

While we strive to protect your information, the use of our website is at your own risk. 

We will keep your information as long as we have a relationship with you. We will take reasonable steps to destroy any personal information about you once the information is no longer required. We will consider reasonable record keeping expectations for the amount of time we will keep your records and the potential need to have information to investigate claims. 

Keeping Information Up to Date 


Your Rights 
You have rights regarding your information including the right in certain circumstances to access, correct, delete or transfer your personal information or to restrict or object to our use of it. We strive to ensure the information about you is accurate. If the personal information we hold about you is inaccurate or no longer up to date, or you wish for your details to be removed from us, please contact us on

We may need extra information from you to deal with any request. If you would like to discuss or exercise this rights, please contact us. 


Changes To This Policy 
We may update this privacy notice from time to time. 


How To Contact Us 
If you have any questions you should contact us or by phone at 020 8450 4666.